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Terms of Sale


The seller, pursuant to and for the purposes of art. 7 of Legislative Decree. 9 April 2003, n. 70, informs the buyer that the goods / services covered by this contract are provided by the company Salus Cutis Italia SRL, with registered office in via Cardano 32, 43036 – Fidenza (PR), VAT number 02862740343. Any communication or request for information may be sent by e-mail by writing to [email protected] The User is informed and accepts that access to does not in any way imply the beginning of a commercial relationship with Salus Cutis Italia srl.



To make purchases on our site it is not necessary to register, therefore, buyers will be free to register on our site or not without this affecting their purchasing activity. It is understood that it will in any case be essential to provide Salus Cutis Italia srl ​​with all the data required to activate the purchase. The amount of purchases will be calculated on the sum of the cost of all the items you intend to purchase, including VAT, net of shipping costs or any other additional costs communicated in the order. Each member of the site “” declares to have the full right to use credit cards or other payment instruments that can be used on and that they have sufficient credit to cover all costs relating to purchases of produced through By selecting the “Pay” button during the purchase process, the buyer declares to accept fully and without reservation all of these General Conditions of Sale. will confirm their orders by sending an e-mail. The prices of the goods / services provided, any taxes and fees, as well as the additional costs for shipping and packaging are indicated precisely during the definition of the order, before confirming the same and before payment. reserves the right to change its prices at any time, but the products will be invoiced on the basis of the rates in effect at the time the orders are stored (upon reservation of product availability). The products remain the property of the supplier until the total settlement of the amount due. reserves the right to refuse an order from any customer with whom there is an ongoing dispute.

The goods are sold and purchased in accordance with an order from the buyer sent by the same and accepted by the seller according to the methods set out in the following point

The order is subject to these conditions which govern the contract in such a way as to exclude any other conditions and methods under which an order can be placed by the buyer.

Once the products are displayed, it will be possible to choose the one of interest by selecting the “DETAILS” button. This will show a summary page containing the data relating to the price of the product. By selecting the add to cart button it will be possible to book the desired product. On the next screen, the user can check the types of products they want to purchase and their prices and at this point it will be possible to confirm the order, cancel it or modify it.

The seller, pursuant to Article 13 of the aforementioned Legislative Decree 70 of 2003, having verified the availability of the chosen product, issues acceptance of the buyer’s order, without undue delay and by e-mail containing a summary of the general and particular conditions applicable to the contract, information relating to the essential characteristics of the goods or of the service and a detailed indication of the price, means of payment, withdrawal, delivery costs and applicable taxes. Once the purchase order has been confirmed, the buyer has the opportunity to check the details at any time on the relevant web page.



The prices of the goods / services provided, any taxes and fees, as well as the additional costs for shipping and packaging are indicated precisely during the definition of the order, before confirming the order.



Unless subsequent and necessary communications in this regard, the products for which the order has been accepted by the seller will be delivered to the courier within 6 working days from the transmission of the order confirmation and / or, in case of payment by bank transfer or credit card. 3 days after being credited to our accounts and delivered to the address indicated by the buyer in the purchase order. Delivery takes place by trusted freight forwarders and / or couriers at the shipping cost indicated on the screen during the completion of the order, calculated according to the weight, volume and destination of the goods. The cost of shipping is borne by the buyer, according to the rates and costs indicated. Each delivery is considered completed from the moment in which the transporter makes the products available to the buyer, as resulting from the system used by the transporter to track shipments. It is the recipient’s responsibility to check the products upon delivery and to raise any reservations and complaints that appear justified, including the possibility of rejecting the package if it has been opened or shows evident signs of deterioration.

Reservations and complaints must be addressed to Salus Cutis Italia srl ​​by registered letter with return receipt. or by e-mail to the addresses indicated in art. 1.


Article 5 – PAYMENT

The payment of purchases is made through:

Bank transfer to our IBAN account IT46Z0503465731000000003820;

NB: Attention, the transfer must be credited within 5 working days otherwise the order will be considered void.


credit card;

prepaid card;

The cards accepted are all those belonging to the Visa, Visa Electron and MasterCard circuits, including, therefore, the PostePay card. The credit card details are entered directly on the pages of the banking partner of Salus Cutis Italia srl ​​(Paypal), and are transmitted to the bank’s servers in encrypted form according to the 128-bit SSL (Secure Socket Layer) standard, one of the most advanced and effective protection currently available. For greater security, only the banking partner has access to the data of the card used for payment, while Salus Cutis Italia srl ​​has no possibility of knowing or storing such data. The purchase price will be charged to the buyer’s bank account within 4 days from the day of the order and will be effective after confirmation of authorization by the banking service center. In the event that the virtual POS (Internet point of sale terminal) communicates the refusal of the card, the order will be automatically canceled, informing the buyer of the aforementioned cancellation online. In case of non-availability of the product after the order has already been placed, the buyer will be informed via e-mail of its cancellation. Following this cancellation, the speed of crediting to the buyer’s bank account will depend on the type of payment selected, the type of credit card and the conditions of each bank.



The information provided on each product, as well as its photographs and videos, are published on for guidance, as are all commercial names, trademarks or distinctive symbols of any kind contained in the pages of the website www. In the event that it is necessary, Salus Cutis Italia srl ​​undertakes to correct as soon as possible the errors and omissions that may occur in the product descriptions.



The buyer has the right to withdraw from the contract stipulated in terms of these general conditions, without any penalty and without specifying the reason, within ten working days from the day of receipt of the goods by the buyer, pursuant to art. 64 and ss. of the Consumer Code (Legislative Decree 22.07.2005 n. 206). The right of withdrawal is exercised with the shipment, within the deadline, of a communication sent to the address indicated in art. 1 by registered letter with acknowledgment of receipt. The communication can be sent, within the same term, also by telegram or e-mail to the addresses indicated in Article 1. Salus Cutis Italia srl ​​will reply by e-mail providing detailed instructions for the return.

If the goods have been delivered, the buyer who has sent the withdrawal is required to return the goods by shipping them within a period not exceeding 5 days from the date of receipt. The costs and risks associated with returning the products will be borne by the buyer, who must send them safely with the necessary guarantees so that the products arrive in perfect condition.



The seller is liable to the buyer for any lack of conformity of the purchased goods pursuant to and for the purposes of the provisions of the Consumer Code (Title III – Legal guarantee of conformity and commercial guarantees for consumer goods, CHAPTER I of the sale of consumption, pursuant to art.128 and following of Legislative Decree 22.07.2005 n.206), provided that it exists at the time of delivery of the goods and manifested within a period of two years from the moment of receipt of the goods (one year for buyers with VAT number pursuant to art.1495) and provided that it is not a defect known by the buyer at the time of signing the purchase contract.

Any defect must be communicated to the seller within two months of its detection, by sending a registered letter with return receipt. at the address referred to in Article 1. The date of the postmark of sending the registered letter will be valid between the parties.



The seller informs the buyer, pursuant to Article 13 of Legislative Decree 196 of 30 June 2003 (TU Privacy) containing provisions for the protection of persons and other subjects regarding the processing of personal data, that the personal data provided by the buyer or otherwise acquired in the context of the seller’s activity, may be of treatment, in compliance with the aforementioned legislation and Legislative Decree 171/98 on privacy in telecommunications. Personal data will be processed by the seller electronically in compliance with the utmost confidentiality and will be used only for the execution of the contract and for the management of the purchase order of the products.

The communication of personal data is mandatory for the purpose of supplying the goods and their failure to communicate will prevent the conclusion and execution of the contract. The data controller is: Salus Cutis Italia srl.


No data processing other than that necessary for the execution of the supply can be carried out without the express consent of the buyer. Pursuant to Article 7 of Legislative Decree 196/03, the buyer has the right to obtain an indication of the origin of personal data, of the purposes and methods of treatment, of the logic applied in case of treatment carried out with the aid of electronic tools. The buyer also has the right to obtain updating, rectification or, when interested, integration of data, cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including those of for which conservation is not necessary in relation to the purposes for which the data were collected or subsequently processed, the attestation that the above operations have been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated, except in the case in which this fulfillment proves impossible or involves the use of means manifestly disproportionate to the protected right. Finally, the buyer has the right to object, in whole or in part, for legitimate reasons, to the processing of personal data concerning him, even if pertinent to the purpose of the collection, to the processing of personal data concerning him for the purpose of sending advertising material or direct sales or for carrying out market research or commercial communication.

To exercise the rights provided for in Article 7 of Legislative Decree 196/03, the buyer may send his written request, by registered letter with return receipt, or e-mail, to the data controllers, by sending his request to the addresses referred to in Article 1.



Salus Cutis Italia srl ​​reserves all rights on the texts, works, illustrations and images reproduced on the web pages of the site in accordance with copyright as well as in accordance with Intellectual Property. In this regard and in accordance with the provisions of the Intellectual Property Law, the use is authorized only for private use unless otherwise specified, including further restrictions of the Intellectual Property Code. Any other use is intended as a forgery and is sanctioned in accordance with the Intellectual Property, except with the prior written authorization of Salus Cutis Italia srl.

All total or partial reproductions of the catalog are strictly prohibited.



Articolo 11 – LIABILITY

Salus Cutis Italia srl ​​is not responsible for any damage caused, both material and immaterial, by misuse of the products sold. The liability of Salus Cutis Italia srl, in any case, will be limited to the amount of the order and cannot be requested for simple errors or omissions that may have existed despite all the precautions taken in the presentation of the products. Salus Cutis Italia srl ​​will not be liable to a buyer or a third party for any indirect damage, loss, profit or volume of business occurring in any way, although they were reasonably foreseeable by Salus Cutis Italia srl. Without limiting the preceding clauses, the liability of Salus Cutis Italia srl ​​according to these general conditions cannot exceed a sum equal to the sums paid or to be paid for the transaction at the origin of said liability, whatever the cause or form of the action in question. Salus Cutis Italia srl ​​cannot be held responsible for non-fulfillment of the contract in case of breakdowns in stocks or unavailability of the product, force majeure, disruption or total or partial strike, in particular of postal services and means of transport and / or communication, flood or fire. In the event of a dispute, the buyer will contact Salus Cutis Italia srl ​​to obtain an amicable solution. Furthermore: Salus Cutis Italia srl ​​is not responsible for any misuse that may; be carried out with the contents of its web pages, being the sole responsibility of those who access and use them, such misuse includes the following behaviors;

Reproduce or copy, distribute, allow public access through any method of publication, transform or modify the contents, unless you have the authorization of the owner of the related rights or the action is legally permitted.

Eliminate, circumvent or manipulate the “copyright” and other significant information on the rights of the owners incorporated in the pages of, as well as the technical protection devices, or any information mechanism that may contain the pages of www.salusthermae. com.

Use the pages of available to users to post messages that have no direct correlation with the contents of the Salus Cutis Italia srl ​​activity in particular, illegal, illicit, defamatory or any other content that may harm the rights of third parties parts or damage computer systems. reserves the right to withdraw any message that it deems inappropriate. Salus Cutis Italia srl ​​declines any responsibility deriving from the exchange of information between Users through

Responsibility for the manifestations spread on its web pages must be attributed to those who make them.



For all civil disputes concerning this contract or connected to it, which may arise between the parties, the mandatory territorial jurisdiction is of the judge of the place of residence or domicile of the buyer, if located in the territory of the State, as established by art. 63 of Legislative Decree. 206 of 6 September 2005 “consumer code”, regarding the competent court.



Copy of these General Conditions, pursuant to Article 12, paragraph 3 of Legislative Decree 70 of 9 April 2003, can be downloaded and saved on the buyer’s computer.



Salus Cutis Italia srl ​​reserves the right to modify these general conditions of sale without notice, being able to change, delete or add both the contents and services that are provided through the site and the format in which they appear or with which they are represented in the its servers. These changes will be effective from the moment of their publication on the website and must be accepted by the buyer each time he makes a purchase through the website


All taxes and customs duties are the responsibility of the recipient.


Articolo 15 – EXHAUSTIVITY

The purchase does not involve any other charges, obligations or expenses for the buyer other than those established in the contract.